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Unified Communications for Dummies
Discover increased efficiency and
effectiveness through a Unified Communications strategy. In the
inimitable dummies style, Unified Communications for Dummies explores
new paradigms for working and communicating efficiently and collaboratively.
Find real-world examples of how unified communications is being
used now to solve critical business challenges and the tips you
can use to meet your business needs in the modern, mobile work
environment.
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Here to Download/View (2.86 MB)
Contact Centers
for Dummies
This book provides information
not only on running contact centers but also on implementing technology
in contact centers in a profitable way. We'll show you what defines
a good contact center, ways to improve your contact center, the
latest technological enhancements, how to set performance targets
and manage results, plus much much more! You'll also get to see
real-world examples of Avaya contact center technology in action!
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Here to Download/View (3.59 MB)
Mobile Workforce
for Dummies
This book examines the changing
workplace and shows how new technologies and demands have coupled
to create a workforce that is more mobile than any other time
in the past. Organizations are now driven to discover new ways
to increase responsiveness and productivity. Learn how developing
a meaningful mobility strategy for your organization -- one that
embraces the technologies and meets the demands -- can help you
fulfill the needs of both your workers and clients.
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Here to Download/View (3.03 MB)
Voice over IP for Dummies
This limited edition of VoIP for
Dummies shows how converging your traditional voice and data networks
can save money and increase efficiency and productivity throughout
your organization --- just what it takes to remain competitive
in today's marketplace.
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SIP
Communications for Dummies
You
may be rapidly reaching the conclusion that evryone has too many
devices, too many numbers, and too little time. SIP is here to
save the day and it is fast becomming the standard for complete
service integration. SIP Communications for Dummies shows readers
how to improve communications while simplifying our device-centric
world.
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Here to Download/View (2.01 MB)
VoIP
Security for Dummies
This
limited edition of VoIP Security for Dummies shows how risks are
identified, analyzed, managed, and minimized in your converged
voice and data networks. Find out how security best practices
can make your VoIP network as secure as a traditional telephone
network.
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Here to Download/View (3.84 MB)
Business
Continuity in Communications for Dummies
This
book provides an excellent place for you to begin if you are starting
a business continuity program and considering technology such
as VoIP (Voice Over Internet Protocol), or if you are an IT person
looking to make an informed decision about integrated networking,
or designing the next level of a communications strategy. It's
also an excellent starting place for end users who are new to
business continuity and disaster planning to learn how things
like VoIP and other Avaya solutions, software, and services can
help in the process.
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Here to Download/View (721 KB)
Converged
Network Security for Dummies
Converged
Network Security For Dummies, developed with Avaya AlliancePartners
Juniper Networks and Extreme Networks, helps customers understand
the myriad security approaches and technologies that are used
to protect their converged voice, video and data networks from
both external and internal threats. This companion book to VoIP
Security For Dummies focuses on securing the enteprise converged
network through a multi-layered security model.
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Here to Download/View (2.93 MB)
Midsize
Business Communications for Dummies
Midsize
Business Communications for Dummies is the latest in the highly
successful Avaya series and explores the unique challenges faced
by midsize businesses and how intelligent communications can improve
interactions across employees, suppliers and customers.
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Here to Download/View (1.12 MB)
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