Product Summary
Avaya Advantage
Key Features
Additional Features
Product Architecture
Components
Requirements
Technical Specifications
Options
Release History
Manufacturing Information

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
 PARTNER® Advanced Communication System  

Options

Applications
PARTNER® Voice Messaging PARTNER Voice Messaging Release 3.0 (PVM R3) is a voice messaging system contained on a PC card. Continuing investment in the PARTNER system, it meets market demand for inexpensive, simple messaging in a configuration up to 12 mailboxes.

Partner® Messaging
PARTNER Messaging appeals to price-conscious customers with basic to moderately sophisticated voice messaging needs. PARTNER Messaging R1 will benefit growing small businesses with eight or more telephone sets and is compatible with PARTNER® Plus (Release 3.1 and greater), PARTNER® II (Releases 3.1 and greater) systems, and PARTNER® Advanced Communications System (Release 1 and greater) systems. Customers who have PARTNER Voice Messaging (PVM) or PARTNER® Mail VS and need more ports or automated attendants with sub-menus are good candidates for PARTNER Messaging.

Avaya Web Communications Server
The Avaya Web Communications Server provides enhanced messaging through a single PC mailbox for voice mail and e-mail retrieval. Now voice mail calls can be saved like e-mail, a key for lawyers, collection agencies, and any business that receives orders via voice mail. The Avaya Web Communications Server allows you to establish and host a Web site, extending your market reach, while increasing your sales with secure e-commerce transactions.

Call Accounting Products
A variety of call accounting products—from stand-alone units to PC-based software—can be used in conjunction with the SMDR feature of PARTNER® Advanced Communications System to measure and control telecommunications performance and expenses. 

Remote Administration Software
Provides the ability to administer a PARTNER® Advanced Communications System remotely using a Windows-based software application. Works in conjunction with the built-in PARTNER Remote Access PCMCIA card. Remote administration software requires a PC and modem at the remote site.

Partner Reporter
Windows-based PC software for evaluating and tracking your calls.

TransTalk® MDW9040Wireless Digital System
Provides single- or dual-zone mobility applications that works in place of a wired telephone set, giving you anytime, any where access to incoming or outgoing calls. TransTalk telephones offer all the standard features of desktop telephones.

Multi-Tech Voice over IP Gateway
An external module that can be used to connect a PARTNER® Advanced Communications System to the Internet or IP data network to provide Voice over IP.

Add-Ons
Auto System Answer (ASA)/Direct Extension Dialing (DXD) These two features are available together on an optional PCMCIA card. DXD permits outside callers to call the PARTNER® Advanced Communications System and dial an extension number or extension hunt group, without a receptionist. Callers hear a customer-recorded message of up to 40 seconds in length prompting them to enter an extension number. DXD can answer up to 3 calls simultaneously on those lines programmed for the feature. ASA provides new solutions for customers with inbound call routing needs. ASA answers incoming calls and plays a recorded message. After the message is played, ASA can be programmed to: put callers on hold; disconnect them; or alert all stations.

Symmetric Digital subscriber line (SDSL)
Interface Card
The 1600 DSL module allows PARTNER® Advanced Communications System to support SDSL service, enabling advanced voice and data features such as: direct connection to a corporate LAN/WAN or data network; Voice over DSL (VoDSL) service; high-speed access to the Internet, intranet, or extranet; and high-speed uploads and downloads (up to 2 Mbps).

Accessories
Contact closure devices The contact closure adjunct plugs into the contact closure jack on the PARTNER® Advanced Communications System module. The adjunct supports up to 2 customer installable devices from a user's extension—for example, an electronic door lock.

Doorphone
Doorphones are used to provide security at unmanned entrances to your business. When a user presses a doorphone button, designated extensions are alerted. Two-way conversation is possible between a user at a doorphone extension and the person waiting at the door. The door can be opened remotely if a contact closure device is installed.

Audio coupler
For call centers that want to record conversations for quality control or agent training.

Digital messaging systems
Broadcasts pre-recorded messages to callers.

Magic-On-Hold System
A digital playback device can be used to record music, information, or advertisements that can be played to callers on hold.

Paging Equipment
Allows you to broadcast a message over a large area. Paging equipment includes controllers, microphones, amplifiers, speakers, and wiring.

Surge Protectors
Required when installing a contact closure device outside the building to
protect the control unit from electrical surges.

Uninterruptible Power Supply (UPS) Systems
Provides back-up power to the system in the event of an outage.

In-Range-Out-of-Building (IROB) Protectors
Required when installing extensions in another building from the control unit.

267F2 Bridging Adapter
Connects two devices to the same extension

267C Line Adapter
Splits two outside lines from an RJ-14 network interface jack, so that each line has its own modular plug.

355A/355AF Adapter
Connects a call reporting device to the PARTNER® Advanced Communications System processor module.

Electro-Magnetic interface (EMI) Filter
Allows you to block noise generated by a variety of other electronic equipment in the vicinity.

Off-Premises Range Extenders (OPRE)
Allows you to connect a standard touch-tone telephone beyond 3000 feet (915 meters).

Alerting Devices (horns, bells, chimes, strobes)
Helps make users aware of incoming calls. For example, you can use an audible alert (chime, horn, or bell) in a noisy area like a factory.

Cordless Phones
Provide mobility within the office.

Specialty Handsets (K-style)
Designed for those individuals who need greater functionality than that provided by the handsets of the PARTNER® Advanced Communications System phones or standard telephones. For example, an amplified handset for the hard-of-hearing.

TTY Terminal for the Hearing Impaired
Specialized telephone with amplification, TTY, VCO, speed dialing, and auto-answer capability.

Headsets
Allows users to conduct hands-free conversations.

Speakerphones
Provides hands-free, two-way conversations without lifting the handset.

Fax Machines
Fax machines can be connected to the Partner ACS via a standard tip/ring port or a line port.

Answering Machines
Answering devices can be connected to the Partner ACS ensuring that you never miss a call when you're not available.

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